Help us help you faster
- Account questions: include the email on your BetBot account.
- Billing or refunds: include your account email and the date of the charge. The refund rules are in the terms.
- A pick looks wrong: include the pick link and what you saw at the sportsbook.
- A bug: tell us the page, your device and browser, and what you expected to happen.
Manage your membership yourself
Go to Account, then Plan. Memberships bought through Whop are managed on your Whop memberships page, where you can cancel any time. Older subscriptions billed by Stripe use the Manage billing button on your account page.
Your data and your account
To get a copy of your data, correct it or delete your account, contact support with the email on your account. We respond to these requests within 30 days. Details are in the privacy policy.
Need a break?
If you want us to close your account or block it for a set period, ask in support and we will do it, with no questions asked. If gambling is causing problems, call 1-800-GAMBLER. More help is on the responsible gambling page.
Quick answers
Many questions are already answered in the FAQ and the Learn library.